THE EXCELSIOR, A LUXURY COLLECTION HOTEL, FLORENCE, Florence – A Smart Stay in the City
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Key details
About the Hotel
Piazza Ognissanti 3, Florence, 50123,
-
Close to the historic old town
Perfect
9.1
9.2
/10
4.8
4.6
/5
Loved by The Excelsior, A Luxury Collection Hotel, Florence guests
Balcony views
Amazing breakfast
Beautiful rooms
Perfect location
Attentive concierge
"Our room with the terrace on the Arno was fantastic."
kdp_12 from United Kingdom
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"The breakfast is worth it in this hotel as its in the rooftop."
Khalaqi from United Arab Emirates
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"Love how everything is walkable without being in the thick crowds of Florence."
Paul from United States
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5-star luxury city-center hotel in Florence
Amenities
The Westin Excelsior, Florence provides a state-of-the-art WestinWORKOUT(R) Fitness Studio, open 24/7 with Technogym equipment for personal workouts. Guests can reserve spa treatments at Iridium Spa by Clarins, located at the sister property, The St. Regis Florence. Additional services include valet parking and a concierge available for personalized assistance.
Rooms
Accommodations at The Westin Excelsior offer a variety of room types and suites with Arno River views and connecting room options available. Each room features an electronic safe box along with high-quality amenities designed for comfort. The hotel can also welcome pets, allowing a pet experience during the stay.
Location
The hotel is conveniently located moments away from Florence's key attractions including Santa Maria Novella and the Uffizi Gallery. Guests can easily explore the city's architectural wonders and art-rich environment. The surrounding area provides easy access to dine and shop within the historic center.
Dining
Dining at The Westin Excelsior includes ORVM Bar for light bites and crafted cocktails, overlooking a stylish lobby with distinct decor. SE·STO on Arno Restaurant & Bar provides sweeping city views with contemporary cuisine, currently temporarily closed for renovation. The Caminetto Room serves a buffet breakfast with multiple options to enhance dining experiences.
Wellness
For wellness enthusiasts, the hotel offers access to WestinWORKOUT(R) Gear Lending Kits, featuring top-of-the-line fitness equipment. Guests can explore spa services at the Iridium Suites Spa by Clarins for rejuvenating treatments. Regular yoga sessions are also available, promoting relaxation and well-being.
Highlights
Location: Moments away from Santa Maria Novella
Rooms: Accommodations with Arno River views
Dining: ORVM Bar and SE·STO on Arno
Wellness: 24/7 Fitness Studio access
Must-do experiences
Visit the lesser-known Bardini Garden for stunning city views.
Savor a lampredotto sandwich at the Sant'Ambrogio Market.
Explore the Museo di San Marco for its serene ambiance and art.
Enjoy an aperitivo at the historic Caffè Gilli on Piazza della Repubblica.
Join a Tuscan cooking class at the nearby Casa dei Caccini.
Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Penthouse King Room Terrace
2 persons
30 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Classic Junior King Suite
2 persons
30 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Junior King Suite River View
2 persons
30 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Show all rooms
Check Dates & Room Rates
See what's available for your travel dates
September 2026 - September 2027
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Check-in/ Check-out
Amenities
Thoughtfully designed amenities for a comfortable & memorable stay
Facilities: Perfect
9.1/10Review score
General
Non-smoking property
Free Wi-Fi
Paid off-site car park
Safe deposit box
24-hour reception
Pets allowed (limited amount or weight)
Rooms/ Facilities for disabled
Lift
Electric vehicle charging station
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Private parking is possible at a location nearby at EUR 70 per day.
Services
24-hour room service
Housekeeping
Laundry
Dry cleaning
Wake up service
Dining
Restaurant
Bar/ Lounge area
Outdoor dining area
Business
Meeting/ Banquet facilities
Children
Cots
Paid babysitting/ Child services
Room features
Patio
Turndown service
Dining table
Bathroom
Hair dryer
Media
Flat-screen TV
AM/FM alarm clock
Room decor
High ceiling
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Dining Onsite
At The Excelsior, A Luxury Collection Hotel, Florence, dining transforms into an exquisite experience. Guests can relish contemporary interpretations of Italian cuisine amidst stunning views and elegant settings, inviting indulgence and a taste of local traditions.
Se·sto On Arno Restaurant & Bar
Contemporary Italian cuisine
Ambiance
Stunning rooftop terrace with panoramic views of Florence
Key Offerings
Authentic Italian dishes served for lunch and dinner, with a cocktail bar offering craft beverages to complement your meals.
Reservation
Recommended.
Lunch and dinner; exact hours vary.
ORVM Restaurant & Bar
Tuscan dishes
Ambiance
Cozy setting that reflects traditional Tuscan decor
Key Offerings
A selection of classic Tuscan recipes that emphasize regional flavors and ingredients.
Reservation
Recommended.
Hours vary.
The Excelsior, A Luxury Collection Hotel, Florence Location
Piazza Ognissanti 3, Florence, 50123,
Explore Florence
Explore Florence
Top Attractions
Activities
Dining
Entertainment
Ponte Vecchio
10 minutes' walk
Historic bridge lined with shops, famous for its stunning architecture and vibrant atmosphere. A must-see for iconic views.
Gallerie Degli Uffizi
12 minutes' walk
One of the world's most renowned art museums, featuring works by Michelangelo and Botticelli. Reserve tickets for guided tours.
Piazza del Duomo
13 minutes' walk
Home to the magnificent Cathedral of Santa Maria del Fiore, this piazza showcases remarkable architecture and offers climbing tours.
Galleria dell'Accademia
18 minutes' walk
Famous for Michelangelo's David, this museum is a key highlight for art lovers. Guided tours enhance the experience.
Walking Tours
10 minutes' walk
Join guided walking tours to explore Florence's history and architecture. Perfect for cultured visitors and discovery enthusiasts.
Biking at Parco delle Cascine
30 minutes' walk
Rent bikes at the park for a scenic ride along the Arno River. Rental services are available, and the park is ideal for nature lovers.
Spa Treatments
15 minutes' walk
Indulge in relaxation at nearby wellness centers offering massages and spa services. Pre-booking is typically recommended.
Cooking Classes
12 minutes' walk
Learn to make Italian dishes in engaging culinary classes offered in the heart of Florence. Classes require advance reservations.
Trattoria dei 13 Gobbi
2 minutes' walk
Cozy and authentic eatery known for traditional Tuscan dishes. Reservations recommended, vegetarian options available.
Winter Garden by Caino
1 minute' walk
Elegant dining showcasing contemporary Italian cuisine. Signature tasting menus cater to all dietary preferences; advance booking advised.
ORVM Bar
2 minutes' walk
Stylish bar offering a variety of cocktails and light bites. Perfect for a casual evening in a lively atmosphere.
Restaurante Il Latini
5 minutes' walk
Famous for its lively ambiance and authentic Florentine cuisine. Known for generous portions; reservations suggested for peak hours.
Teatro della Pergola
15 minutes' walk
Historic theater showcasing plays and performances in a stunning setting. Family-friendly events also offered periodically.
Live Music in Piazza della Signoria
12 minutes' walk
Vibrant square often featuring live music. A lively atmosphere perfect for a night out; check events for performances.
Jazz Club Firenze
15 minutes' walk
Intimate venue known for its live jazz performances. Ideal for a relaxed night out; check for scheduled acts and seating.
Ognissanti Church Events
2 minutes' walk
Regular concerts and events in this beautiful church. Unique cultural experiences that often feature classical music.
Getting around
City Centre
Florence 8 min · 2000 ft
Airports
Peretola (FLR) 10 min · 3.9 mi
Galileo Galilei (PSA) 121 min · 49.8 mi
Train
Florence Santa Maria Novella Railway Station 8 min · 2000 ft
Bus
Bus stop 2 min · 400 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible at a location nearby at EUR 70 per day.
Internet
Wireless internet is available in the hotel rooms at EUR 4 per hour.
Breakfast
A full breakfast is served at the price of EUR 50 per person per day.
Pets
Pets allowed on request at the price of EUR 100 per stay.
Languages
English, French, Spanish, Italian
Number of rooms:
161
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Review score
Based on 122 verified reviews
9.4 /10
Perfect
93 %
Recommend
Breakfast
10.0/10
Cleanliness
9.1/10
Comfort
9.4/10
Facilities
9.1/10
Free Wi-Fi
7.5/10
Location
9.5/10
Paid Wi-Fi
6.2/10
Staff
9.5/10
Value for money
8.4/10
Pros
Helpful staff
Perfect location
Comfortable beds
Lovely breakfast
Museum ticket booking
Cons
Payment confusion
Excessive charges
Employee misunderstanding
Guest reviews
based on 1969 reviews
4.5/5
based on 96 reviews
9.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About The Excelsior, A Luxury Collection Hotel, Florence
What can I expect in terms of weather when visiting Florence in late November, and will I be able to enjoy the outdoor terrace for sunset views?
27 November 2024
November can get quite chilly in Florence, but if the sun is out, the restaurant's terrace provides a lovely spot for sunset viewing.
Is there a dedicated parking facility at the hotel, or are there alternative options available?
3 March 2025
While the hotel does not offer on-site parking, there is a nearby garage with which the hotel has a special agreement for valet services.
Can I get help arranging private tours to explore Tuscany during my stay?
15 February 2025
Yes, the concierge team is available to assist with reservations for private day tours and can provide information on local dining and attractions.
Are there options for interconnecting rooms suitable for families?
25 April 2025
Yes, interconnecting rooms are available in select categories, accommodating families comfortably with added privacy.
Is it possible to arrange sightseeing activities through the hotel?
10 May 2025
Absolutely, the concierge team can facilitate various sightseeing activities to enhance your experience in Florence.
Are there accommodations available for guests who require separate twin beds?
11 January 2025
Rooms can be arranged with twin beds upon request, so it's advisable to specify this preference when making a reservation.
Are there swimming facilities at the hotel, or can guests access nearby pools?
8 June 2025
The hotel does not feature a swimming pool, but guests can indulge in spa treatments and leisure activities at The St. Regis Florence, located just across the street.
How do guests handle parking when visiting a restricted traffic area in Florence?
30 March 2025
Guests can drive through the ZTL (Limited Traffic Zone) to reach the hotel, where valet service is available to assist with parking.
Is pet accommodation available, and what are the specifics regarding pet policy?
22 August 2024
Pets are welcome at the hotel, with one dog allowed per room, provided they weigh no more than 18 kg (40 lbs) and remain on a leash in public areas.
What services are provided for maintaining my laundry during my stay?
17 April 2025
Laundry services are offered from Monday to Saturday, with specific hours, allowing guests a convenient option for managing their laundry needs.
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