The Excelsior, A Luxury Collection Hotel, Florence | City stay in Florence | Book Now

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Key details

About the Hotel

Piazza Ognissanti 3, Florence, Italy, 50123

Rooms & Suites

The Westin Excelsior, Florence offers 171 recently renovated guest rooms and suites, some with private balconies overlooking the Arno River or Florence's rooftops. Each room includes a Westin Heavenly Bed(R), a 32-inch flat-screen TV, and air conditioning. Marble bathrooms feature rainfall showers and bathrobes. Select rooms have terraces with wrought-iron loungers.

Dining & Bars

The hotel houses SE·STO on Arno, a sixth-floor glass-enclosed restaurant with 360-degree city views, serving contemporary Italian cuisine (temporarily closed). ORVM Bar, on the lobby floor, offers Tuscan dishes and cocktails. Breakfast is served in the Caminetto Room, with options like a buffet (€44.50), continental (€28.50), or light breakfast (€17.50).

Fitness & Wellness

The 24-hour WestinWORKOUT(R) Fitness Studio includes Technogym equipment. Guests can book treatments at the Iridium Suites Spa by Clarins in the sister hotel, The St Regis Florence (open Mon-Sat 10 AM-6 PM, Sun 3 PM-8 PM). Yoga mats and gear lending kits are available.

Location & Transport

The hotel is a 5-minute walk from Santa Maria Novella train station and 10 km from Peretola Airport. Nearby landmarks include the Duomo, Uffizi Gallery, and Ponte Vecchio. Valet parking costs €35-€55/day, depending on vehicle size. Public transport links include Bus #7 and the Green Line Tram.

Services & Accessibility

Services include 24-hour room service, laundry (Mon-Sat 8 AM-9 PM, Sun 8:30 AM-9 PM), and a business center at The St Regis Florence. Pets are welcome with a signed waiver. Accessible features include elevators, wheelchair-height toilets, and room key adapters (no voltage converters). Wi-Fi costs €15/24 hours in rooms (free in public areas).

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Panoramic Junior King Suite Terrace

Max:

2 persons

35 m²

Heating

Balcony

room details

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Penthouse King Room Terrace

Max:

2 persons

30 m²

Bed options:

1 King-size bed

Heating

Balcony

room details

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Presidential King Suite Terrace River View

Max:

2 persons

80 m²

Heating

Bathtub

room details

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Check Dates & Room Rates

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Getting around

All Transportation Options at a Glance

City Centre

Florence600 m

Airports

Peretola (FLR) 6.2 km

Galileo Galilei (PSA) 80.2 km

Train

Florence Santa Maria Novella Railway Station600 m

Bus

Bus stop100 m

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Paid Wi-Fi

EUR 4 per hour

Parking

EUR 70 per day

Luggage storage

24-hour services

24-hour reception

24-hour room service

General

Non-smoking property
Paid Wi-Fi
Paid off-site car park
Safe deposit box
24-hour reception
Pets allowed (limited amount or weight)
Rooms/ Facilities for disabled
Lift
Electric vehicle charging station
Key card access

Sports & Fitness

Fitness centre

Services

24-hour room service
Housekeeping
Laundry
Dry cleaning
Wake up service

Dining

Restaurant
Bar/ Lounge area
Outdoor dining area

Business

Meeting/ Banquet facilities

Children

Cots
Paid babysitting/ Child services

Spa & Leisure

Jacuzzi

Room features

Turndown service
Dining table

Bathroom

Hair dryer

Media

Flat-screen TV
AM/FM alarm clock

Room decor

High ceiling

Location

Piazza Ognissanti 3, Florence, Italy, 50123

Map view

Piazza Ognissanti 3, Florence, Italy, 50123

City landmarks

Museum

Gallerie Degli Uffizi

980 m

Bridge

Ponte Vecchio

820 m

Square

Piazza del Duomo

1.0 km

Church

Cathedral of Santa Maria del Fiore

1.1 km

Museum

Galleria dell'Accademia

1.5 km

Square

Piazzale Michelangelo

2.3 km

Square

Piazza della Signoria

970 m

Museum

Palazzo Vecchio

970 m

Museum

Pitti Palace

1.1 km

Market

Mercato Centrale

1.1 km

Church

Basilica of Santa Croce in Florence

1.6 km

Landmark

Campanile di Giotto

990 m

Landmark

The Boboli Gardens

1.3 km

Museum

Bargello National Museum

1.1 km

Museum

Museum of Opera of Saint Maria of Fiore

1.0 km

Museum

Riccardi Medici Palace

1.1 km

Museum

San Marco Museum

1.6 km

Museum

Museo Galileo

1.0 km

Square

Piazza della Repubblica

740 m

Church

Battistero di San Giovanni

920 m

Museum

Medici Chapel

900 m

Church

Church and Museum of Orsanmichele

880 m

Landmark

Loggia dei Lanzi

960 m

Church

Brunelleschi's Dome

1.1 km

Museum

Leonardo da Vinci Interactive Museum

1.4 km

Event hall

Palazzo Degli Affari

960 m

Nearby

Church

Basilica of Santa Maria Novella

390 m

Museum

Strozzi Palace

590 m

Church

Ognissanti Church

90 m

Restaurants

Trattoria dei 13 Gobbi

130 m

Via del Porcellana 9/r

Winter Garden by Caino

70 m

Piazza di Ognissanti 1 C/o The St. Regis Florence

ORVM Bar

90 m

Piazza di Ognissanti 3

Restaurante Il Latini

380 m

Via Dei Palchetti 6/r

La Nicchia Winebar Enoteca Bistrot

140 m

Lungarno Amerigo Vespucci 34/r between Piazza Goldoni and Piazza Ognissanti

Ostaria dei Centopoveri

260 m

Via Palazzuolo 31R Corner Via del Porcellana

Chianineria Trattoria dall'Oste

610 m

Via De' Cerchi 40/R Via Alamanni 3/5 R Firenze

Harry's Bar

150 m

L.no A. Vespucci 22/R

Guest Ratings & Reviews

Real Guest Experiences & Ratings

4.5/5 based on 1969 reviews

#41 of 431 hotels in Florence based on Tripadvisor

Kenneth

United States, February 2024

9.0/10

My stay at this hotel was fantastic! The rooms are spacious and overlook the river, beautifully decorated and very clean. The service was exceptional, from helping me plan my visit to arranging a private car tour of Tuscany on short notice. The location is just perfect, a short walk from the center of Florence, offering a peaceful setting by the Arno river. The dining experience was delightful with a wide variety of options. Overall, a great value for money.

Rooms

9.0

The rooms are large, clean, and nicely decorated.

Service

9.0

The staff went above and beyond to assist me in planning my visit and were incredibly helpful throughout my stay.

Location

10.0

The hotel is ideally located right on the Arno river, offering a perfect blend of tranquility and easy access to Florence's main attractions.

Dining

8.0

The dining options were plentiful with a great view of the city.

Facilities

9.0

The hotel has all the amenities one could ask for, ensuring a comfortable and enjoyable stay.

Guy

United Kingdom, November 2023

8.6/10

I had an amazing stay at the hotel with well-appointed rooms featuring a nice big bathroom and great closets. The signature Westin Heavenly Bed provided exceptional comfort. The room service was prompt, although options were limited, and the balcony overlooking the Arno was absolutely fantastic.

Rooms

9.0

The rooms were well-appointed, featuring a nice big bathroom and good closets. The signature Westin Heavenly Bed provided great comfort. The balcony running the entire length of the room overlooking the Arno was fantastic.

Service

9.0

The service was fabulous, with staff being friendly, helpful, and efficient. They were great at making restaurant reservations and suggestions. The confirmations sent months before arrival were very attentive.

Location

10.0

The hotel's location was lovely and very convenient to all of Florence's attractions. Being right on the Arno, close to major sights like the Uffizi gallery and a short walk to the Duomo made exploring the city a breeze.

Dining

7.0

The dining experience was a mix; while the food was flavorful, the options were a bit basic and overpriced. However, the incredible cakes made up for it, providing a delicious meal overall.

Facilities

8.0

The hotel offered great facilities with convenient amenities like room service, housekeeping, and laundry. Although basic, the facilities were adequate for a comfortable stay.

Sarah

United Kingdom, September 2023

7.4/10

I had a mixed experience at the hotel. The rooms were small and had a poor layout, but the view of the street and Ponte Vecchio was great. The service was professional and efficient, with helpful staff. The location was perfect for exploring the city, being right on the River Arno with beautiful views, although it was away from the center. The dining was good and plentiful, but a little sedate. Overall, a decent stay with some ups and downs.

Rooms

5.0

The room, although small and poorly laid out, had a great view of the street and Ponte Vecchio.

Service

9.0

The service was professional, friendly, and efficient. The staff was very helpful with all our needs.

Location

8.0

The location was perfect for exploring the city, right on the River Arno with beautiful views of Ponte Vecchio.

Dining

7.0

The dining experience was good and plentiful, although a bit sedate. The Chef prepared hot food to order.

Facilities

8.0

The hotel offered various amenities and services to make the stay convenient and comfortable.

Anna

United States, June 2023

9.0/10

The hotel provided a nice stay with very comfortable rooms featuring the signature Westin Heavenly Bed, although not as luxurious as other experiences. The service was fantastic, offering quick and efficient assistance. The location was excellent for exploring the city, especially with a stunning view of the Arno river. The dining experience was superb, with a delightful brunch selection. Overall, a great value for the money.

Rooms

8.5

The rooms were very nice, with a very good bedding setup. The separate showers were a nice touch.

Service

9.0

The service was fantastic and very friendly, anticipating my needs.

Location

9.5

The location was excellent, right on the Arno river, offering a beautiful walk and spectacular views from the 6th-floor bar.

Dining

9.0

The dining experience was fantastic each morning with amazing service, offering an extensive and delicious selection.

Facilities

9.0

The facilities were top-notch, providing everything I needed during my stay.

Ernest

United States, June 2023

9.2/10

I had a wonderful stay at the hotel! The rooms were spacious, clean, and had a nice view of the piazza in front of the hotel and a partial view of the Arno River. The connected rooms provided were perfect for our needs, and the private balcony added a luxurious touch.

Rooms

9.0

The rooms were clean and very luxurious, accommodating our needs perfectly.

Service

9.0

The staff at the hotel were all charming, efficient, and went above and beyond to assist us with various arrangements, making our stay memorable.

Location

10.0

The location was amazing, offering views of the Arno River and Ponte Vecchio as well as being centrally located for easy exploration on foot.

Dining

9.0

The dining experience exceeded my expectations, with a wonderful breakfast spread and live-station chef. The downstairs dining area was not only nice but also well-priced.

Facilities

9.0

The hotel's facilities were top-notch, offering everything needed for a comfortable and enjoyable stay.